Name: Color StyleWriter 4000 Series Version: 1.0.3 Released: August 4, 1997 Requires: An Apple Macintosh or other Mac OS -ased system with a PowerPC processor and at least 8 MB of RAM, or a 68030 or later processor and at least 4MB of RAM. System software version 7.1 or later. Description: The StyleWriter 4000 Series is for Color StyleWriters 4100 and 4500. This software consists of a Disk Copy NDIF (New Disk Image Format) compressed image, which requires Disk Copy 6.1 or later to use. Download this software to your hard drive and then double-click it to use it. Disk Copy is available in the Utilities folder. Disk Copy 6.1 (or later) or Disk Image Mounter 2.1 (or later) from Apple are the recommended applications to access all disk images released by Apple and are the only supported applications to access NDIF disk images. From the Read Me included with this software: Information About Your Color StyleWriter 4000 Series Printer This document contains important reminders and some information that's not in the user manual. Contents * Low-Memory Troubleshooting * Printing on an AppleTalk Network * Printing Tips and Solutions * System Requirements for Accessing the CSW 4000 Series Printer Guide * Software Application Notes Low-Memory Troubleshooting The Color StyleWriter 4000 Series printer software requires a minimum of 4 MB of RAM for a non-Power Macintosh. For a Power Macintosh, 8 MB is the minimum, and 16 MB is recommended. With certain software applications, printer performance depends on the amount of memory available for printing. Having more memory, 8 MB or more, increases your flexibility in working with applications. These are symptoms of low memory: -The computer displays "out of memory" warning messages. -Portions of a document don't print. -Printing is very slow. To make more memory available, try these suggestions: * Increase the amount of memory you give to the application you're printing from. Use the Get Info command, as explained in the documentation that came with your Mac OS-based computer. * Quit all applications, restart your system, then start the application from which you want to print. * Add more memory to your system. If you are using memory-intensive page-layout or graphics applications and printing large documents, adding more RAM is the best solution. * Have only one application program open at a time. * Use the Chooser to turn off background printing, as explained in your printer user manual. * In the Page Setup dialog box, choose Portrait (normal) orientation instead of Landscape (sideways) orientation. * Use the Memory control panel to turn on virtual memory, as explained in the documentation that came with your Mac OS-based computer. Printing on an AppleTalk Network The Color StyleWriter 4100 and 4500 can be used on a LocalTalk network. Although they can be connected using LocalTalk cabling, problems may be encountered when more than one user attempts to print simultaneously. Whenever possible, each user on the network should avoid sending a print job at the same time as another user and should wait for the printer to finish its current print job before sending a new one. Also for best results when printing over an AppleTalk network, make sure each user turns background printing OFF. Printing Tips and Solutions * Avoiding Conflicts with Application Print Options Some applications provide their own printing options by adding checkboxes, buttons, or fields to the bottom of the Page Setup and Print dialog boxes. A conflict can occur when these options are also covered by the Color StyleWriter 4000 Series printer software. When the printer software and the application you use try to perform the same function, the result can be unpredictable. If a similar option is already handled through the Color StyleWriter 4000 Series printer driver, it is a good practice to ignore extra options provided by an application. For example, if an application provides an option similar to Color Matching, do not select both options. It is usually preferable to choose the option provided by the Color StyleWriter 4000 Series printer software. * Using the PhotoGrade Cartridge with AppleTalk If you have selected the Color StyleWriter 4000 Series (AT) driver for printing on LocalTalk, you may notice color shifts in your printed output when using the PhotoGrade cartridge. To correct this situation, connect the printer to your computer with the serial cable (as described in Chapter 1 of the user's manual). Then make sure background printing is turned off in the Chooser (as described in Chapter 2 of the user's manual). * Graycale Printing To print a color document in grayscale, check the Print in Grayscale box in the Print dialog box. * Two-Sided Printing To avoid smearing ink when you print on both sides of the paper, make sure the ink is dry before you place the stack in the paper tray to print on the second side. * If You See Jaggy Printouts When Printing an EPS File Images saved as encapsulated PostScript(TM) (EPS) may appear jagged on all non-PostScript printers. For best results substitute a TIFF or PICT version of the image. * When Text and Graphics Are Out of Alignment Sometimes the text and graphics appear to be in alignment on your computer screen but out of alignment on your printed output. If this happens, you need to align your ink cartridges. For detailed onscreen instructions, refer to your CSW 4000 Series Printer Guide. Or see the manual that came with your printer. Some applications include a Fractional Widths option in their Page Setup or Preferences dialog boxes. To obtain a closer match of text and graphics alignment, turn Fractional Widths on. Your printout will appear closer to what you have on the screen. * When Cleaning and Aligning the Ink Cartridges When cleaning or aligning the ink cartridges, make sure that you have standard size, cut sheet, plain paper loaded in the printer. Also, if you have a Color StyleWriter 4500, make sure that the banner lever is to the left. For instructions on cleaning and aligning ink cartridges, see the CSW 4000 Series Printer Guide (for onscreen help), or see the manual that came with your printer. * When Printing From a Single-Port PowerBook With a single-port PowerBook, you may see both the printer port and modem port selections in the Chooser when you select the Color StyleWriter 4000 Series driver. Select the modem port, and make sure that AppleTalk is inactive. There is additional information specific to PowerBook setups in Chapter 1 of the user's manual that came with your printer. * If You Encounter a "Printer not responding..." or "Unable to choose a printer..." Error Message You may encounter either of the following error messages: "The printer is not responding. Make sure it is properly connected and turned on. " or "Unable to choose a printer. Make sure your printer is connected, powered on and of the correct type. Verify the printer type by using the Setup button in the Chooser." If you encounter either of these error messages, check that the port selected in the Chooser is the same as the port on the computer that the serial cable is plugged into. * Using the Extensions Manager With the Color StyleWriter 4000 Series Software If you open the Extensions Manager, you may see CSW 4000 Series repeated twice. Do not deactivate either one. These are not duplicate extensions. * If You Are Using a Communication Application If you see the following error messages while trying to print, "Sorry couldn't complete the operation because of a system error (2)" or "....a printing error occurred (2)" a communication application (one that uses a modem) may be using the port that you've selected for printing. Quit the application that is using the modem port, or try moving the printer to the printer port. If you move the printer to the printer port, you will have to reselect the printer in the Chooser and select the printer port. Also, if the resume light on the printer is blinking, press and release it. System Requirements for Accessing the CSW 4000 Series Printer Guide The Printer Guide provides onscreen help and is not necessary for printing. If you do not have System 7.5 (or later), you must install specific files in order for your system to recognize the CSW 4000 Series Printer Guide. The files and installation information you need are located at the following web site: http://www.macos.apple.com/Apple_Guide/ Software Application Notes If you have problems printing from a specific application, it may be a problem in that application. Contact the publisher of the application. In some cases a newer, more compatible version of the software may be available. General Note If you experience breakup in your color outline fonts, make the text black or change from outline to another style such as bold or italic. 8*24 GC Graphics Card (Apple) If you use Apple 8*24 GC graphics card, you may be dissatisfied with the output when printing with a Color StyleWriter 4000 Series printer driver. For example, unexpected lines may appear. You can prevent these problems by turning off the 8*24 Accelerator feature. For more information contact Apple Computer, Inc. After Dark (Berkeley Systems) If the After Dark screen saver activates while the printer is printing, printing may stop. (If you touch the mouse or keyboard, printing resumes.) To prevent this, open the After Dark control panel and click the When button. Then select the System IQ Activity Monitor. This allows After Dark to monitor the computer and not activate the screen saver if the computer is busy (for example, printing in the background). For more information, contact Berkeley Systems, Inc. ATM (Adobe Type Manager) (Adobe(TM)) Use ATM version 3.5 or later for best results. Some earlier versions have compatibility problems with the Color StyleWriter 4000 Series printers. For more information, contact Adobe Systems Incorporated. Canvas (Deneba) Use version 3.0.6 or later for best results. Earlier versions have some compatibility problems with the Color StyleWriter 4000 Series printer drivers. For more information, contact Deneba Systems, Inc. ClarisWorks (Claris) If you use ClarisWorks(TM), you may experience problems when printing with a Color StyleWriter 4000 Series printer driver. Some outlined polygons will not print correctly if they were originally created in ClarisWorks. If you experience this, try creating the polygon in another application and importing it into ClarisWorks. This should solve the problem. For more information, contact Claris Corporation. Creative Writer 1.1 (Microsoft) To print banners with this application, you need to do the following: 1. Once you are in Imaginopolis, press and hold down the Shift-Command-A keys. 2. In the dialog box that appears, click OK. 3. Choose Printing Options from the File menu. 4. Click Set Local. Then choose Banner U.S. Letter or Banner A4 from the "Media size" pop-up menu. 5. Click OK. 6. In the next dialog box, click Print. (Note: Nothing prints at this point. You need to return to Creative Writer to print.) 7. Choose Return to Creative Writer from the File menu. 8. To resume cut sheet printing, follow the steps above except on step 4 select U.S. Letter or A4. For more information, contact Microsoft Corporation. DeltaGraph Pro 3.0.4 (DeltaPoint) When printing charts, always click the QuickDraw button in the Print dialog box. For more information, contact DeltaPoint. FileMaker Pro (Claris) For best results, use FileMakerPro, version 2.0 or later. For more information, contact Claris Corporation. FreeHand (Macromedia) For best results, use FreeHand, version 4.0 or later. For more information, contact Macromedia, Inc. HyperCard (Apple) Use HyperCard version 2.1 or later for best results. HyperCard 2.0 is not fully compatible with Color StyleWriter 4000 Series printer drivers, and problems can occur when printing, including a system crash. These problems are fixed in the HyperCard 2.1 release. For more information, contact Apple Computer, Inc. KidPix (Broderbund) Use version 1.2 or later of KidPix for best results. For more information, contact Broderbund Software. Lotus 1-2-3 (Lotus) To print in color, be sure to check the Print Using Color option in the Print dialog box. For more information, contact Lotus Development Corporation. MacDraw II 1.1 (Claris) In order to print color, check Print Color Patterns in the Print Options menu. For more information, contact Claris Corporation. MacDraw Pro (Claris) For best results, use version 1.5 or later. For more information, contact Claris Corporation. MacPaint (Claris) Use version 2.0. For more information, contact Claris Corporation. Microsoft Excel 4.0 To print in color, be sure to check the Print Using Color option in the Print dialog box. Excel does not automatically copy color data into the Clipboard for either text or graphics. When you create a chart that has color data, and then copy that data to the Clipboard, the Clipboard will copy the text and graphics in black. If you want to copy the image from the Clipboard in color, you must first select the Print Using Color option in the Print dialog box. Then click Preview or OK. The Print Using Color option is saved, and the data can now be copied to, and pasted from, the Clipboard in color. If Microsoft Excel spreadsheets will not display in color, disable DiskLight. For more information, contact Microsoft Corporation. Microsoft Excel 5.0 (Microsoft) When you choose the Page Setup command, you get Excel's own version of the Page Setup dialog box. Click the Options button to see the version of the dialog box with the special Color StyleWriter 4000 Series printer options. For more information, contact Microsoft Corporation. Microsoft Word 5.0, 6.0 (Microsoft) Use version 5.0 or later for best results. Be sure to turn Fractional Widths on. Check your Microsoft Word manual to find out how. This will help to ensure print quality. For more information, contact Microsoft Corporation. Microsoft Works (Microsoft) Use Microsoft Works version 3.0 or later. For more information, contact Microsoft Corporation. Norton Utilities DiskLight (Symantec) Use Norton Utilities DiskLight version 2.0 or later. Earlier versions are incompatible with the Color StyleWriter 4000 Series printer driver. If Microsoft Excel spreadsheets will not display in color, disable DiskLight. For more information, contact Symantec Corporation. Now Utilities Now Menus (Now Software) Use Now Menus, version 5.0. If you choose the Color StyleWriter 4000 Series (AT) printer driver from the Apple (*) menu using Now Menus version 3.01, the printer list in the Chooser will not display correctly. For more information, contact Now Software. PageMaker (Adobe) To see the Color StyleWriter 4000 Series Page Setup and Print dialog boxes, click the Setup button in PageMaker's Print dialog box. The PageMaker Print and Document Setup settings override the Color StyleWriter 4000 Series printer driver settings. For example, PageMaker automatically defaults to print documents in reverse order. This would mean for example, when selecting the Two-Sided Printing setting in the Color StyleWriter 4000 Series Printer driver, you must select the Reverse setting in PageMaker in order for the document to print properly. PageMaker's Page Setup settings determine how the image will appear on the screen. To see how the PageMaker document will appear when printed, use the Color StyleWriter 4000 Series printer driver's Preview screen, which is accessed from the Print dialog box. For more information, contact Adobe Systems Incorporated. Persuasion (Adobe) Use version 2.1 or later for best results. When you turn Fractional Widths on, you will see a closer match of text and graphics alignment; your printout will appear closer to what you have on the screen. Persuasion does not always scale correctly. If you encounter problems, use the scaling feature in the Color StyleWriter 4000 Series printer driver. In Preview mode, patterns and gradations of patterns will appear more simplified than in the actual printout. For more information, contact Adobe Systems Incorporated. PhotoEnhancer Plus for Apple (PictureWorks) PhotoEnhancer doesn't open compressed TIFF images. To use a compressed TIFF image in PhotoEnhancer, try opening it with another application, then copy and paste it into a PhotoEnhancer document. For more information, contact PictureWorks. Photoshop (Adobe) For best results from PhotoShop, upgrade to version 2.5 or later. For more information, contact Adobe Systems Incorporated. PowerPoint (Microsoft) For best results, use PowerPoint, version 3.0 or later. For more information, contact Microsoft Corporation. Print Shop Deluxe (Broderbund) Use version 1.1 or later for best results. When printing a banner on continuous feed paper, you will need to install the updated preferences inside the PrintShop Deluxe Prefs folder located in the Software Collection folder on the CD shipped with your printer software. The updated preferences are also located in the PrintShop Deluxe Prefs folder on Disk 4 of the Color StyleWriter 4000 Series Disk Set. The PrintShop Deluxe Prefs folder also contains a Read Me with installation instructions for the updated preferences. If you do not install the updated preferences, margin gaps may be the result when you print banners. For more information, contact Broderbund Software. QuarkXPress (Quark) Use QuarkXPress version 3.1 or later for best results. If you print a document containing an image in JPEG or TIFF format, do not select a background color for the graphics box that contains the image. If you select a color other than White or None, your computer might freeze while the print job is spooling. If you want a colored border for your picture, select Frame from the Item menu and choose a color and point size for your frame. Or you can create a second, larger graphics box with a background color and place it behind the one containing the JPEG or TIFF image. You can also convert your graphic to a PICT or EPS file and then select a colored background for your graphics box. For more information, contact Quark Inc. Stencil It! & Web It! (Kaetron) Shapes created using the Polygon tool will print only on the first page of a multi page document. For more information, contact Kaetron. SuperLaserSpool (Fifth Generation Systems) Version 3.0 works well with the Color StyleWriter 4000 Series printer driver. You must disable or remove SuperLaserSpool 2.02 and earlier versions in order to use a Color StyleWriter 4000 Series printer. For more information, contact Fifth Generation Systems. SuperPaint (Adobe) Use version 3.0 for best results. Earlier versions of SuperPaint have compatibility problems with Color StyleWriter 4000 Series printer drivers. When printing, always have the object or draw layer (the compass icon) in the foreground. If you do not, SuperPaint may crash during the print job. For more information, contact Adobe Systems Incorporated. (c) 1997 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, AppleTalk, Extensions Manager, HyperCard, LocalTalk, PowerBook, Power Macintosh, QuickDraw, and StyleWriter are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Claris, ClarisWorks, FileMaker, and MacDraw are registered trademarks of Claris Corporation. Adobe, Adobe Type Manager, PageMaker, Persuasion, PhotoShop, and SuperPaint are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. The inclusion of third parties and third-party products is neither an endorsement nor a recommendation. All product specifications and descriptions were supplied by the respective vendor or supplier. Apple assumes no responsibility with regard to the selection, performance, or use of these vendors or products. All understandings, agreements. or warranties, if any, take place directly between the vendors and the prospective users. Other products and company names mentioned herein may be trademarks of their respective owners.